This notice sets out what personal data we hold, how we store and process it, how we maintain it including updating and deleting data.  It covers how you can request to see what data we hold about you (a “subject access request”) and what we will do if any data is disclosed to people who should not have access to it (our “data breach policy”). 

Your information and how we collect it

Information collected via the website and cookies

When you use our website we may collect information about you. We may do this through recording information you put into the website, your IP address, and also through the use of cookies.

CookieYes manages our cookies and their purposes. Cookies are small files stored on your computer, which tell us about your browsing. We use cookies to identify you so we can retrieve your cookie preferences so you don’t have to re-enter it each time you visit our site. To facilitate this, CookieYes stores your IP address in a masked form: it does not otherwise store any personally identifiable information. Separately, your IP address is tracked by our website for security purposes and access management.

Use of our website is subject to your acceptance of cookies. You can choose to accept, partially accept, or reject cookies. You can also stop cookies from being downloaded to your computer by changing the settings in your internet browser. Your choice of cookies or settings may influence the functionality of certain aspects of the website. You can find specific details about the cookies used on our website by clicking the CookieYes icon.

What we do with your data

We use the information we collect about you to:

  • improve your browsing experience of our website
  • analyse use of our services.

Updating and deleting data

Your data will be stored in line with legal requirements.

Who has access to your personal data

When we would disclose your data

We will not disclose your data to third parties unless legally required to do so.

Security and risk management

We have security measures in place to protect the loss, misuse and alteration of the information under our control. We have procedures and security features in place to prevent unauthorised access and use of your information.

How to find out what data of yours we hold

You can contact us to find out what information we hold on you (this is called a Subject Access Request in the General Data Protection Regulations). via the contact details below 

We will aim to respond to such requests within one month.  If your request is manifestly unfounded or excessive, we reserve the right to refuse it, or to charge you for the staff time which would be involved in complying.  If we do so, you have the right to complain to the Information Commissioner’s Office, or to the courts.

External sites

Our website site may contain links to other sites. We are not responsible for the privacy practices or the content of such websites.

Further Information

We are happy to answer any questions that you may have about this Privacy Notice or the use of your information. For more information, please contact us by phone, email or letter.

Contact details

You can contact us via the details in the webpage footer.